Masona (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit https://masona.in/ or make a purchase.
1. Information We Collect
- Account & Order Information: name, email, phone number, billing & shipping address, order history.
- Payment Information: transaction details (we do not store full card details on our servers).
- Technical Data: IP address, device/browser type, cookies and analytics data to improve the website.
2. How We Use Your Information
- To process and fulfil orders, send confirmations and updates.
- To communicate about promotions, offers and news (where you have consented).
- To improve website performance, security and user experience.
3. Sharing & Disclosure
We may share information with third-party service providers (payment processors, delivery partners, analytics providers) strictly to fulfil services. We will never sell your personal data to third parties.
4. Cookies
We use cookies to personalise content and for analytics. You can control cookie settings through your browser.
5. Data Security
We implement reasonable technical and organisational measures to protect your data. However, no data transmission over the Internet is completely secure.
6. Your Rights
You may access, correct or request deletion of your personal information. To exercise these rights or for privacy queries, contact info@masona.in.
7. Changes to this Policy
We may update this policy occasionally. Updated versions will be posted on this page with the effective date.
Contact: Masona, Building No: 3/230, 1st Floor Seethees Complex, Cheranalloor, Ernakulam, 682034 Kerala — Phone: +91 8129988859 — Email: info@masona.in.